Terms of Service

1. Acceptance of Terms

By accessing and using SHAL MEDIA's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

SHAL MEDIA provides digital marketing services including but not limited to:

• Facebook and social media advertising
• Google Ads and search engine marketing
• Email and SMS marketing
• Sales funnel development
• Lead generation services
• Digital marketing consultation

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information required for service delivery
• Grant necessary access to accounts and platforms as required
• Respond to requests for information in a timely manner
• Comply with all applicable laws and platform policies
• Pay all fees according to the agreed payment terms
• Maintain the confidentiality of account credentials and sensitive information

4. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• Setup fees are due before work commences
• Monthly retainers are due in advance
• Ad spend budgets are managed separately and billed monthly
• Late payments may result in service suspension
• All fees are non-refundable unless otherwise specified

5. Performance and Results

While we use industry best practices and proven strategies, we cannot guarantee specific results. Marketing performance depends on various factors including:

• Market conditions and competition
• Product or service quality
• Client website and conversion optimization
• Industry and seasonal factors
• Advertising platform algorithm changes

6. Intellectual Property

Client-Owned Property

Clients retain ownership of their trademarks, logos, content, and other intellectual property.

SHAL MEDIA Property

We retain ownership of our methodologies, strategies, templates, and proprietary processes. Any custom campaigns, ad copy, or creative materials developed specifically for the client become the client's property upon full payment.

7. Confidentiality

Both parties agree to maintain the confidentiality of sensitive business information shared during the course of the engagement. This includes:

• Business strategies and financial information
• Customer data and lists
• Proprietary processes and methodologies
• Login credentials and account access information

8. Limitation of Liability

SHAL MEDIA's total liability for any claims related to our services shall not exceed the total amount paid by the client for services in the 12 months preceding the claim. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Advertising platform policy violations by client
• Third-party actions or platform changes
• Force majeure events beyond our control

9. Termination

By Client

Clients may terminate services with 30 days written notice. Prepaid fees for unused services may be refunded at our discretion, minus any setup fees and work completed.

By SHAL MEDIA

We may terminate services immediately for non-payment, breach of terms, or if continuation of services would violate our policies or applicable laws.

10. Data and Account Access

Upon termination of services:

• Clients will receive a transition document with account details
• We will transfer account ownership back to the client
• Historical data and reports will be provided
• Client must update all account access credentials
• We are not responsible for performance after transition

11. Compliance and Legal

Clients are responsible for ensuring their products, services, and marketing messages comply with all applicable laws and regulations, including:

• FTC advertising guidelines
• GDPR and privacy regulations
• Industry-specific regulations (healthcare, finance, etc.)
• Platform-specific advertising policies
• Local, state, and federal laws

12. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

1. Good faith negotiation between the parties
2. Mediation by a mutually agreed upon mediator
3. Binding arbitration if mediation fails

These terms are governed by the laws of [State/Country] without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to clients with 30 days notice. Continued use of our services after changes constitutes acceptance of the new terms.

14. Contact Information

For questions about these terms or our services, please contact us: